Action for a Better Community New Directions
Rochester, NY

Action for a Better Community New Directions

Founded

2018

Program Length

5 days

Focus

This center treats substance use disorders and mental health conditions. You'll receive individualized care catered to your unique situation and diagnosis, learn practical skills for recovery, and make new connections in a restorative environment.

ABC New Directions is an outpatient clinic that helps people who are struggling with alcohol and drug use. They treat individuals of all ages and offer care like evaluations, individual and group counseling, and Medication Assisted Treatment (MAT). The program is known for supporting both clients and their families through every step of recovery. Their approach is rooted in trauma-informed care and the belief that addiction affects the whole family. They use therapies like relapse prevention, family counseling, and recovery management to help clients stay on track. These services give people the tools they need to heal, stay substance-free, and build healthier lives. The program also offers flexible evening and weekend hours, DWI evaluations, gender-specific groups, and work readiness help. New Directions partners with local resources to boost clients’ access to care and long-term support. This focus on real-life tools and community connection helps people regain control and move forward.

Action for a Better Community New Directions

Services

Key offerings grouped by category

Type of Care

Substance use treatment Mental health treatment Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children

Service Setting (e.g., Outpatient, Residential, Inpatient, etc.)

Outpatient

Pharmacotherapies

Nicotine replacement Non-nicotine smoking/tobacco cessation

Treatment Approaches

Activity therapy Cognitive behavioral therapy Couples/family therapy Dialectical behavior therapy Group therapy Integrated Mental and Substance Use Disorder treatment Individual psychotherapy Telemedicine/telehealth therapy Abnormal involuntary movement scale

Emergency Mental Health Services

Psychiatric emergency onsite services Psychiatric emergency mobile/off-site services

Facility Operation (e.g., Private, Public)

Private non-profit organization

Payment/Insurance/Funding Accepted

Medicare Medicaid Private health insurance Cash or self-payment State-financed health insurance plan other than Medicaid State welfare or child and family services funds

Payment Assistance Available

Payment assistance (check with facility for details) Sliding fee scale (fee is based on income and other factors)

Special Programs/Groups Offered

Seniors or older adults Criminal justice (other than DUI/DWI)/Forensic clients Clients with co-occurring mental and substance use disorders Clients with HIV or AIDS Clients who have experienced trauma Persons with post-traumatic stress disorder (PTSD)

Assessment/Pre-treatment

Screening for tobacco use

Recovery Support Services

Mentoring/peer support

Education and Counseling Services

Smoking/vaping/tobacco cessation counseling

Facility Smoking Policy

Smoking not permitted

Age Groups Accepted

Young Adults Seniors

Facility Vaping Policy

Vaping not permitted

Ancillary Services

Court-ordered outpatient treatment Family psychoeducation Case management service Education services

Contact Information

Address

33 Chestnut Street, Rochester, NY, 14604

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