Atrium Health Mercy

2001 Vail Avenue, Charlotte, NC 28207

✓ Joint Commission 1 care level
(833) 567-5838 Free · Confidential · 24/7

About Atrium Health Mercy

A comprehensive outpatient center providing a wide range of services, including therapy, counseling, detoxification, and medication management. Atrium Health Mercy is located in Charlotte, NC. The facility provides Outpatient programs. Treatment approaches include 1-on-1 Counseling, Cognitive Behavioral Therapy, Group Therapy, Online Therapy, Relapse Prevention Counseling. This center serves Men, Men and Women, Women. Atrium Health Mercy accepts 24 insurance providers, including Aetna, Anthem, BlueCross BlueShield, Bright Health. The program holds Joint Commission accreditation. For more information or to verify insurance coverage, call (833) 567-5838.

Who This Center Serves

Men Men and Women Women

Services Offered

Substance use treatment Detoxification
Hospital inpatient/24-hour hospital inpatient Hospital inpatient detoxification Hospital inpatient treatment
General Hospital (including VA hospital)
Buprenorphine used in Treatment Naltrexone used in Treatment
This facility administers/prescribes medication for alcohol use disorder
Other contracted prescribing entity
Buprenorphine detoxification Prescribes buprenorphine Prescribes naltrexone Relapse prevention with naltrexone Lofexidine or Clonidine detoxification Maintenance service with medically supervised withdrawal after stabilization
Acamprosate (Campral®) Disulfiram Buprenorphine with naloxone Buprenorphine (extended-release, injectable) Naltrexone (oral) Naltrexone (extended-release, injectable) Medications for HIV treatment Medications for Hepatitis C treatment Clonidine Medication for mental disorders Nicotine replacement Non-nicotine smoking/tobacco cessation
Brief intervention Cognitive behavioral therapy Contingency management/motivational incentives Motivational interviewing Matrix Model Relapse prevention Substance use disorder counseling Telemedicine/telehealth therapy 12-step facilitation
Private non-profit organization
State department of health Hospital licensing authority The Joint Commission
Medicare Medicaid Federal military insurance (e.g., TRICARE) Private health insurance Cash or self-payment
Comprehensive mental health assessment Comprehensive substance use assessment Outreach to persons in the community Complete medical history/physical exam Screening for tobacco use Screening for substance use Screening for mental disorders
Breathalyzer or blood alcohol testing Drug or alcohol urine screening HIV testing STD testing TB screening Metabolic syndrome monitoring Testing for Hepatitis B (HBV) Testing for Hepatitis C (HCV)
Discharge Planning Naloxone and overdose education
Self-help groups Housing services Mentoring/peer support
Alcohol Detoxification Benzodiazepines Detoxification Opioids detoxification Medication routinely used during detoxification
Health education services other than HIV/AIDS or hepatitis Substance use disorder education Smoking/vaping/tobacco cessation counseling Individual counseling Group counseling
Smoking not permitted
Young Adults Adults
Female Male
Sign language services for the deaf and hard of hearing
Vaping not permitted
Case management service Transportation assistance Suicide prevention services

What to Expect at Atrium Health Mercy

1. Initial Assessment

A clinical team evaluates your history, needs, and goals to create a personalized plan.

2. Active Treatment

Evidence-based therapies including 1-on-1 Counseling and Cognitive Behavioral Therapy, typically 5 days.

3. Progress & Recovery

Regular progress reviews, skill-building sessions, and adjustment of your treatment plan.

4. Aftercare Planning

Continued support, relapse prevention strategies, and connections to community resources for lasting recovery.

Contact Information

2001 Vail Avenue, Charlotte, NC, 28207

Quick Facts

Program5 days
FocusAt this center, you receive pe...
Insurance24 accepted
AccreditationJoint Commission

Free 24/7 Helpline

(833) 567-5838

Insurance verification · No obligation

Levels of Care

Available treatment intensities

Treatment Philosophy

Twelve Step

Conditions & Substances Treated

Alcohol Drug Addiction Opioids Chronic Relapse Smoking Cessation Benzodiazepines Methamphetamine

Verify Your Insurance Coverage

Free verification · Know your costs before you commit

(833) 567-5838
Atrium Health Mercy photo 1

Frequently Asked Questions

Atrium Health Mercy accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield, Bright Health, CareFirst. Coverage varies by plan. Call (833) 567-5838 for free verification.

Atrium Health Mercy offers Outpatient, with therapies including 1-on-1 Counseling, Cognitive Behavioral Therapy, Group Therapy, Online Therapy. Plans are individualized.

Costs vary by level of care, duration, and insurance. Most major insurance is accepted. Call (833) 567-5838 for a free cost estimate.

Yes. Browse all centers in NC or call (833) 567-5838 for recommendations.

Treatment starts with a comprehensive assessment, then a personalized plan with individual therapy, group sessions, and evidence-based methods. Programs typically last 5 days. Aftercare planning ensures ongoing support.

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Need Help Choosing the Right Center?

Our counselors are available 24/7 to help you find the right program.

(833) 567-5838

Free · Confidential · No Obligation

Information last verified: April 2026 · Data sourced from SAMHSA
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