Crossroad Child and Family Services

330 Delaware Avenue, Buffalo, NY 14202

✓ Joint Commission Est. 1883 3 care levels
(833) 567-5838 Free · Confidential · 24/7

About Crossroad Child and Family Services

Crossroad Child and Family Services helps children and families facing tough mental health challenges. They treat conditions like trauma, depression, anxiety, ADHD, and more. The center serves individuals of all ages, including children, teens, adults, and families. Crossroad provides a range of care, from outpatient counseling to intensive residential treatment programs.
Crossroad uses trusted therapies to support healing and growth. Their staff trains in trauma-focused cognitive behavior therapy (TF-CBT) and follows the Children And Residential Experiences (CARE) model. This approach builds strong relationships, includes families, and focuses on child development. By using trauma-informed care, they help clients build confidence, manage emotions, and improve daily life.
Crossroad offers safe, structured living programs tailored to each youth’s needs. Secure Care supports those with serious safety concerns. Open Treatment provides stability with more freedom. Transitional Living helps older teens build life skills, continue education, and prepare for independence. Each program supports healing, growth, and a future filled with hope.

Who This Center Serves

Adolescents Children Young Adults Girls Boys

Services Offered

Mental health treatment
Outpatient
Outpatient mental health facility
Antipsychotics used in treatment of SMI
Cognitive behavioral therapy Couples/family therapy Dialectical behavior therapy Eye Movement Desensitization and Reprocessing therapy Group therapy Individual psychotherapy Telemedicine/telehealth therapy
Private non-profit organization
Medicare Medicaid Private health insurance Cash or self-payment State-financed health insurance plan other than Medicaid
Sliding fee scale (fee is based on income and other factors)
Criminal justice (other than DUI/DWI)/Forensic clients
Screening for tobacco use
Smoking not permitted
Children/Adolescents Young Adults Adults Seniors
Spanish
Vaping not permitted
Court-ordered outpatient treatment Family psychoeducation Suicide prevention services

What to Expect at Crossroad Child and Family Services

1. Initial Assessment

A clinical team evaluates your history, needs, and goals to create a personalized plan.

2. Active Treatment

Evidence-based therapies including 1-on-1 Counseling and Cognitive Behavioral Therapy, typically 30 days.

3. Progress & Recovery

Regular progress reviews, skill-building sessions, and adjustment of your treatment plan.

4. Aftercare Planning

Continued support, relapse prevention strategies, and connections to community resources for lasting recovery.

Contact Information

330 Delaware Avenue, Buffalo, NY, 14202

Quick Facts

Program30 days
FocusThis center treats mental heal...
Insurance24 accepted
AccreditationJoint Commission

Free 24/7 Helpline

(833) 567-5838

Insurance verification · No obligation

Levels of Care

Available treatment intensities

Treatment Philosophy

Individual Treatment Trauma Informed

Conditions & Substances Treated

Co-Occurring Disorders

Verify Your Insurance Coverage

Free verification · Know your costs before you commit

(833) 567-5838
Crossroad Child and Family Services photo 1

Frequently Asked Questions

Crossroad Child and Family Services accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield, Bright Health, CareFirst. Coverage varies by plan. Call (833) 567-5838 for free verification.

Crossroad Child and Family Services offers Residential Rehab, Co-Occurring Mental Health, Outpatient, with therapies including 1-on-1 Counseling, Cognitive Behavioral Therapy, Family Therapy, Group Therapy. Plans are individualized.

Costs vary by level of care, duration, and insurance. Most major insurance is accepted. Call (833) 567-5838 for a free cost estimate.

Yes. Browse all centers in NY or call (833) 567-5838 for recommendations.

Treatment starts with a comprehensive assessment, then a personalized plan with individual therapy, group sessions, and evidence-based methods. Programs typically last 30 days. Aftercare planning ensures ongoing support.

More Centers in Buffalo

Need Help Choosing the Right Center?

Our counselors are available 24/7 to help you find the right program.

(833) 567-5838

Free · Confidential · No Obligation

Information last verified: April 2026 · Data sourced from SAMHSA
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