Crossroad Child and Family Services
Buffalo, NY Joint Commission

Crossroad Child and Family Services

Founded

1883

Program Length

30 days

Focus

This center treats mental health conditions and co-occurring substance use. You receive collaborative, individualized treatment that addresses both issues for whole-person healing.

Crossroad Child and Family Services helps children and families facing tough mental health challenges. They treat conditions like trauma, depression, anxiety, ADHD, and more. The center serves individuals of all ages, including children, teens, adults, and families. Crossroad provides a range of care, from outpatient counseling to intensive residential treatment programs. Crossroad uses trusted therapies to support healing and growth. Their staff trains in trauma-focused cognitive behavior therapy (TF-CBT) and follows the Children And Residential Experiences (CARE) model. This approach builds strong relationships, includes families, and focuses on child development. By using trauma-informed care, they help clients build confidence, manage emotions, and improve daily life. Crossroad offers safe, structured living programs tailored to each youth’s needs. Secure Care supports those with serious safety concerns. Open Treatment provides stability with more freedom. Transitional Living helps older teens build life skills, continue education, and prepare for independence. Each program supports healing, growth, and a future filled with hope.

Crossroad Child and Family Services

Services

Key offerings grouped by category

Type of Care

Mental health treatment

Service Setting (e.g., Outpatient, Residential, Inpatient, etc.)

Outpatient

Facility Type

Outpatient mental health facility

Pharmacotherapies

Antipsychotics used in treatment of SMI

Treatment Approaches

Cognitive behavioral therapy Couples/family therapy Dialectical behavior therapy Eye Movement Desensitization and Reprocessing therapy Group therapy Individual psychotherapy Telemedicine/telehealth therapy

Facility Operation (e.g., Private, Public)

Private non-profit organization

Payment/Insurance/Funding Accepted

Medicare Medicaid Private health insurance Cash or self-payment State-financed health insurance plan other than Medicaid

Payment Assistance Available

Sliding fee scale (fee is based on income and other factors)

Special Programs/Groups Offered

Criminal justice (other than DUI/DWI)/Forensic clients

Assessment/Pre-treatment

Screening for tobacco use

Facility Smoking Policy

Smoking not permitted

Age Groups Accepted

Children/Adolescents Young Adults Adults Seniors

Language Services

Spanish

Facility Vaping Policy

Vaping not permitted

Ancillary Services

Court-ordered outpatient treatment Family psychoeducation Suicide prevention services

Contact Information

Address

330 Delaware Avenue, Buffalo, NY, 14202

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