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Crossroads Pure Heart Outpatient

14240 North 43rd Avenue, Glendale, AZ 85306

Est. 1960 2 care levels
(833) 567-5838 Free · Confidential · 24/7

Key Facts About Crossroads Pure Heart Outpatient

  • Location: Glendale, AZ
  • Levels of Care: Co-Occurring Mental Health, Outpatient
  • Insurance: Accepts 24 providers including Aetna, Anthem, BlueCross BlueShield
  • Therapies: Group Therapy, Life Skills, Nutrition Counseling, Relapse Prevention Counseling and more
  • Help Available: Call (833) 567-5838 for free insurance verification and placement assistance

About Crossroads Pure Heart Outpatient

Crossroads, the largest substance abuse provider in Arizona, is a state licensed treatment provider with several locations near Phoenix offering detox, residential, and outpatient substance abuse treatment for men, women, and veterans varying by location.
Crossroads Pure Heart Campus is an intensive outpatient program (IOP) focused on relapse prevention, trauma, and wellness for adults with substance abuse and co-occurring disorders. Their holistic approach involves psychoeducation, peer support, and other evidence-based methods such as group behavioral therapy. Clients will participate in a 12 week minimum program that meets 4 days per week for 3 hours per day.
The foundational component of treatment at Pure Heart involves their group therapy that follows a seeking safety curriculum to address substance abuse and underlying trauma. Using seeking safety, clients are able to address their trauma without having to delve into deeply processing it. Group therapy also focuses on developing healthy coping mechanisms and life skills to prevent relapses.
The other main component of treatment is their wellness program, which involves engaging in exercise to heal and restrengthen the mind and body and help reduce cravings. Clients have supervised access to a state of the art gym where they will participate in guided and low impact exercise for 60 minutes per session. Supplementing traditional group therapy, patients will receive nutrition counseling and work toward stimulating healthy endorphins, managing stress, improving mood and sleep, and strengthening their overall health.
Personalized treatment plans are provided for each client to ensure their individual needs are met. Treatment will also include aftercare services and continuing care coordination with the Crossroads Aftercare Program. Crossroads accepts many insurance plans, and strides to provide high quality and affordable care for adults seeking treatment for substance abuse.

Evidence-Based Context: According to SAMHSA's National Survey on Drug Use and Health (2023), approximately 48.7 million Americans aged 12 or older had a substance use disorder in the past year. The National Institute on Drug Abuse (NIDA) emphasizes that treatment programs combining behavioral therapy with medication-assisted approaches show the highest rates of sustained recovery. Facilities like Crossroads Pure Heart Outpatient provide structured pathways to evidence-based care. Sources: SAMHSA NSDUH 2023, NIDA Principles of Drug Addiction Treatment (4th Ed.)

Who This Center Serves

Men Men and Women Women

Amenities & Features

Fitness Center

Services Offered

Substance use treatment
Outpatient Outpatient methadone/buprenorphine or naltrexone treatment Regular outpatient treatment
Buprenorphine used in Treatment Naltrexone used in Treatment
In-network prescribing entity Other contracted prescribing entity No formal relationship with prescribing entity
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
In-network prescribing entity Other contracted prescribing entity No formal relationship with prescribing entity
Prescribes buprenorphine Prescribes naltrexone Use methadone/buprenorphine for pain management or emergency dosing Accepts clients using MAT but prescribed elsewhere Lofexidine or Clonidine detoxification
Acamprosate (Campral®) Buprenorphine sub-dermal implant Buprenorphine with naloxone Buprenorphine without naloxone Buprenorphine (extended-release, injectable) Naltrexone (oral) Naltrexone (extended-release, injectable) Medications for HIV treatment Medications for Hepatitis C treatment Lofexidine Clonidine Medication for mental disorders Medications for pre-exposure to prophylaxis Nicotine replacement Non-nicotine smoking/tobacco cessation
Anger management Cognitive behavioral therapy Motivational interviewing Relapse prevention Substance use disorder counseling Trauma-related counseling Telemedicine/telehealth therapy 12-step facilitation
Private non-profit organization
State Substance use treatment agency State department of health
Federal, or any government funding for substance use treatment programs IHS/Tribal/Urban (ITU) funds Medicaid Federal military insurance (e.g., TRICARE) Private health insurance Cash or self-payment State-financed health insurance plan other than Medicaid
Payment assistance (check with facility for details) Sliding fee scale (fee is based on income and other factors)
Young adults Adult women Pregnant/postpartum women Adult men Seniors or older adults Veterans Active duty military Members of military families Criminal justice (other than DUI/DWI)/Forensic clients Clients with co-occurring mental and substance use disorders Clients with co-occurring pain and substance use disorders Clients with HIV or AIDS Clients who have experienced sexual abuse Clients who have experienced intimate partner violence, domestic violence Clients who have experienced trauma
Comprehensive substance use assessment Interim services for clients Outreach to persons in the community Screening for tobacco use Screening for substance use Screening for mental disorders
Breathalyzer or blood alcohol testing Drug and alcohol oral fluid testing Drug or alcohol urine screening HIV testing STD testing TB screening Testing for Hepatitis B (HBV) Testing for Hepatitis C (HCV)
Aftercare/continuing care Discharge Planning Naloxone and overdose education Outcome follow-up after discharge
Self-help groups Housing services Assistance with obtaining social services Recovery coach Mentoring/peer support Employment counseling or training
HIV or AIDS education, counseling, or support Hepatitis education, counseling, or support Health education services other than HIV/AIDS or hepatitis Substance use disorder education Smoking/vaping/tobacco cessation counseling Individual counseling Group counseling Vocational training or educational support (for example, high school coursework, GED preparation, etc.) 
Smoking permitted in designated area
Young Adults Adults
Female Male
Spanish
Vaping permitted in designated area
Case management service Domestic violence services, including family or partner Early intervention for HIV Mental health services Social skills development Transportation assistance Integrated primary care services Suicide prevention services

What to Expect at Crossroads Pure Heart Outpatient

1. Initial Assessment

A clinical team evaluates your history, needs, and goals to create a personalized plan.

2. Active Treatment

Evidence-based therapies including Group Therapy and Life Skills, typically 4 days.

3. Progress & Recovery

Regular progress reviews, skill-building sessions, and adjustment of your treatment plan.

4. Aftercare Planning

Continued support, relapse prevention strategies, and connections to community resources for lasting recovery.

Understanding Your Treatment Options

Choosing the right treatment facility is one of the most important decisions in the recovery journey. Research published by the National Institute on Drug Abuse (NIDA) shows that treatment duration, therapeutic approach, and aftercare planning are the three strongest predictors of long-term sobriety.

Crossroads Pure Heart Outpatient offers 2 distinct levels of care, allowing patients to step through treatment intensities as they progress. This continuum-of-care model — moving from higher to lower intensity — is recommended by SAMHSA as the gold standard for addiction treatment.

The facility utilizes 7 evidence-based therapeutic modalities. According to NIDA research, combination therapy approaches that integrate behavioral interventions (such as Group Therapy and Life Skills) with holistic support show significantly improved outcomes compared to single-modality programs.

Under the Mental Health Parity and Addiction Equity Act, most commercial insurance plans are required to cover substance abuse treatment. Crossroads Pure Heart Outpatient works with 24 insurance providers. Call (833) 567-5838 to verify your specific coverage and learn about out-of-pocket costs before admission.

Contact Information

14240 North 43rd Avenue, Building 300, Glendale, AZ, 85306

Quick Facts

Program4 days
FocusThis center treats substance u...
Insurance24 accepted

Free 24/7 Helpline

(833) 567-5838

Insurance verification · No obligation

Levels of Care

Available treatment intensities

Treatment Philosophy

Evidence-Based Holistic Twelve Step Wellness

Conditions & Substances Treated

Alcohol Co-Occurring Disorders Drug Addiction Opioids Cocaine Heroin Methamphetamine

Verify Your Insurance Coverage

Free verification · Know your costs before you commit

(833) 567-5838
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Frequently Asked Questions about Crossroads Pure Heart Outpatient

Does Crossroads Pure Heart Outpatient accept my insurance?
Crossroads Pure Heart Outpatient accepts 24 insurance carriers including Aetna, Anthem, BlueCross BlueShield, Bright Health, CareFirst. Coverage varies by plan — deductibles, copays, day limits, and pre-authorization requirements differ. Under the Mental Health Parity Act, commercial plans must cover addiction treatment at parity with medical care. Call (833) 567-5838 for a free 5-minute benefits check.
What treatment programs are available at Crossroads Pure Heart Outpatient?
Crossroads Pure Heart Outpatient offers Co-Occurring Mental Health, Outpatient with evidence-based therapies including Group Therapy, Life Skills, Nutrition Counseling, Relapse Prevention Counseling. Each admission starts with a clinical assessment against the ASAM criteria to match program intensity (detox, residential, IOP, or outpatient) to clinical need.
How much does treatment cost at Crossroads Pure Heart Outpatient?
Costs vary by level of care, duration, and insurance coverage. Typical national self-pay ranges: outpatient $1,000–$3,000/month, 30-day residential $5,000–$20,000, 90-day inpatient $12,000–$60,000. With 24 insurance carriers accepted at Crossroads Pure Heart Outpatient, out-of-pocket costs are typically lower. Call (833) 567-5838 for a free, personalized cost estimate.
Are there other rehab centers near Glendale?
Yes. Browse all AZ treatment centers or narrow to Glendale specifically. Our full facility directory filters by insurance carrier and level of care. Call (833) 567-5838 for a human-curated shortlist based on your situation.
What should I expect during treatment at Crossroads Pure Heart Outpatient?
Treatment typically begins with a comprehensive clinical assessment, then a personalized plan combining individual therapy, group sessions, and evidence-based methods such as CBT, DBT, and motivational interviewing. Programs at Crossroads Pure Heart Outpatient typically last 4 days. Aftercare planning — which may include sober living, outpatient follow-up, and peer support groups — ensures ongoing support after discharge. Per NIDA research, 90+ days of engaged treatment significantly improves long-term outcomes.
How do I verify Crossroads Pure Heart Outpatient is legitimate?
Every center listed on RehabFlow is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator and re-verified quarterly. For additional trust signals, check for JCAHO or CARF accreditation — both are voluntary third-party audits of clinical quality. Licensed clinicians (LCSW, LMFT, LPC, LADC, MD) should be on staff, not just peer coaches. If you spot outdated data, email [email protected] — we re-check within 24 hours.

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Information last verified: May 2026 · Data sourced from SAMHSA

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Published by RehabFlow
SAMHSA-sourced directory · May 2026

Listings are sourced from the SAMHSA Behavioral Health Treatment Services Locator and cross-checked against public CDC and NIDA data. This page is informational, not medical advice — see our editorial policy for how we verify and update facts.

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