Cumberland Heights Knoxville-Papermill

1320 Papermill Pointe Way, Knoxville, TN 37909

✓ Joint Commission 2 care levels
(833) 567-5838 Free · Confidential · 24/7

About Cumberland Heights Knoxville-Papermill

Cumberland Heights is a 12-step based outpatient treatment program for adults with alcohol and substance use disorders. The organization has 15 outpatient facilities across the state of Tennessee, in addition to two 12-step immersion retreats and a residential facility. Founded in 1966, Cumberland Heights is a non-profit organization that is dedicated to providing each client with personalized care, ensuring that they receive the treatment they need.
Cumberland Heights uses evidence-based practices to maximize effectiveness, including cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), motivational interviewing (MI), medication-assisted treatment (MAT), and 12-step facilitation. They also provide experiential therapies for a well-rounded approach, including adventure therapy, art therapy, relapse prevention, music therapy, recreational therapy, mindfulness and meditation, spiritual care, and yoga. Telehealth services are also available.
Cumberland Heights is the first treatment center in Tennessee to be certified by the American Society of Addiction Medicine (ASAM), and is recognized as a national leader in addiction treatment. They are also accredited by the Joint Commission. They are in-network with most major insurance plans, and offer competitive self-pay rates, ensuring that care is more accessible.

Who This Center Serves

Men Women Young Adults

Amenities & Features

Recreation Room
Air-Conditioned Rooms

Services Offered

Substance use treatment
Outpatient Intensive outpatient treatment
In-network prescribing entity No formal relationship with prescribing entity
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
In-network prescribing entity No formal relationship with prescribing entity
Accepts clients using MAT but prescribed elsewhere
Anger management Brief intervention Cognitive behavioral therapy Contingency management/motivational incentives Motivational interviewing Matrix Model Relapse prevention Substance use disorder counseling Trauma-related counseling Telemedicine/telehealth therapy 12-step facilitation
Private non-profit organization
State Substance use treatment agency The Joint Commission
Federal military insurance (e.g., TRICARE) Private health insurance Cash or self-payment
Comprehensive substance use assessment Screening for tobacco use Screening for substance use Screening for mental disorders
Breathalyzer or blood alcohol testing Drug or alcohol urine screening
Aftercare/continuing care Discharge Planning Naloxone and overdose education Outcome follow-up after discharge
Self-help groups Recovery coach Mentoring/peer support
Substance use disorder education Individual counseling Group counseling Family counseling
Smoking permitted in designated area
Young Adults Adults
Female Male
Sign language services for the deaf and hard of hearing
Vaping permitted in designated area
Case management service Mental health services Social skills development Suicide prevention services

What to Expect at Cumberland Heights Knoxville-Papermill

1. Initial Assessment

A clinical team evaluates your history, needs, and goals to create a personalized plan.

2. Active Treatment

Evidence-based therapies including 1-on-1 Counseling and Cognitive Behavioral Therapy, typically 28+ days.

3. Progress & Recovery

Regular progress reviews, skill-building sessions, and adjustment of your treatment plan.

4. Aftercare Planning

Continued support, relapse prevention strategies, and connections to community resources for lasting recovery.

Contact Information

1320 Papermill Pointe Way, Knoxville, TN, 37909

Quick Facts

Program28+ days
FocusThis center treats substance u...
Insurance24 accepted
AccreditationJoint Commission

Free 24/7 Helpline

(833) 567-5838

Insurance verification · No obligation

Levels of Care

Available treatment intensities

Treatment Philosophy

Evidence-Based Holistic Personalized Treatment Twelve Step

Conditions & Substances Treated

Alcohol Co-Occurring Disorders Drug Addiction

Verify Your Insurance Coverage

Free verification · Know your costs before you commit

(833) 567-5838
Cumberland Heights Knoxville-Papermill photo 1
Cumberland Heights Knoxville-Papermill photo 2
Cumberland Heights Knoxville-Papermill photo 3

Frequently Asked Questions

Cumberland Heights Knoxville-Papermill accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield, Bright Health, CareFirst. Coverage varies by plan. Call (833) 567-5838 for free verification.

Cumberland Heights Knoxville-Papermill offers Co-Occurring Mental Health, Outpatient, with therapies including 1-on-1 Counseling, Cognitive Behavioral Therapy, Family Therapy, Group Therapy. Plans are individualized.

Costs vary by level of care, duration, and insurance. Most major insurance is accepted. Call (833) 567-5838 for a free cost estimate.

Yes. Browse all centers in TN or call (833) 567-5838 for recommendations.

Treatment starts with a comprehensive assessment, then a personalized plan with individual therapy, group sessions, and evidence-based methods. Programs typically last 28+ days. Aftercare planning ensures ongoing support.

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Need Help Choosing the Right Center?

Our counselors are available 24/7 to help you find the right program.

(833) 567-5838

Free · Confidential · No Obligation

Information last verified: April 2026 · Data sourced from SAMHSA
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