Family Access Center

300 West Broadway, Council Bluffs, IA 51503

2 care levels
(833) 567-5838 Free · Confidential · 24/7

Who This Center Serves

Men Women Older Adults LGBTQ+

Services Offered

Substance use treatment Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Outpatient Intensive outpatient treatment Regular outpatient treatment
No formal relationship with prescribing entity
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
In-network prescribing entity No formal relationship with prescribing entity
Accepts clients using MAT but prescribed elsewhere
Cognitive behavioral therapy Motivational interviewing Matrix Model Relapse prevention Substance use disorder counseling Telemedicine/telehealth therapy
Private for-profit organization
State department of health Council on Accreditation (COA)
Medicare Medicaid Private health insurance Cash or self-payment State-financed health insurance plan other than Medicaid
Sliding fee scale (fee is based on income and other factors)
Adult women Seniors or older adults Criminal justice (other than DUI/DWI)/Forensic clients Clients with co-occurring mental and substance use disorders Clients with co-occurring pain and substance use disorders Clients with HIV or AIDS Clients who have experienced sexual abuse Clients who have experienced intimate partner violence, domestic violence Clients who have experienced trauma
Comprehensive substance use assessment Interim services for clients Screening for tobacco use Screening for substance use Screening for mental disorders
Drug or alcohol urine screening
Aftercare/continuing care Discharge Planning Outcome follow-up after discharge
Substance use disorder education Individual counseling Group counseling Family counseling Marital/couples counseling
Smoking permitted in designated area
Female Male
Vaping permitted in designated area
Mental health services

What to Expect at Family Access Center

1. Initial Assessment

A clinical team evaluates your history, needs, and goals to create a personalized plan.

2. Active Treatment

Evidence-based therapies including 1-on-1 Counseling and Cognitive Behavioral Therapy, typically 30 days.

3. Progress & Recovery

Regular progress reviews, skill-building sessions, and adjustment of your treatment plan.

4. Aftercare Planning

Continued support, relapse prevention strategies, and connections to community resources for lasting recovery.

Contact Information

300 West Broadway, Suite 29, Council Bluffs, IA, 51503

Quick Facts

Program30 days
FocusThis center treats substance u...
Insurance24 accepted

Free 24/7 Helpline

(833) 567-5838

Insurance verification · No obligation

Levels of Care

Available treatment intensities

Conditions & Substances Treated

Co-Occurring Disorders Drug Addiction

Verify Your Insurance Coverage

Free verification · Know your costs before you commit

(833) 567-5838

Frequently Asked Questions

Family Access Center accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield, Bright Health, CareFirst. Coverage varies by plan. Call (833) 567-5838 for free verification.

Family Access Center offers Co-Occurring Mental Health, Outpatient, with therapies including 1-on-1 Counseling, Cognitive Behavioral Therapy, Family Therapy, Group Therapy. Plans are individualized.

Costs vary by level of care, duration, and insurance. Most major insurance is accepted. Call (833) 567-5838 for a free cost estimate.

Yes. Browse all centers in IA or call (833) 567-5838 for recommendations.

Treatment starts with a comprehensive assessment, then a personalized plan with individual therapy, group sessions, and evidence-based methods. Programs typically last 30 days. Aftercare planning ensures ongoing support.

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Need Help Choosing the Right Center?

Our counselors are available 24/7 to help you find the right program.

(833) 567-5838

Free · Confidential · No Obligation

Information last verified: April 2026 · Data sourced from SAMHSA
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